LM
Lyle M

1 reviews | Active since Sept 2016

16 Feb 2017, 15:18

CANCELLED LINE AND ADSL, BUT BILL KEEPS ACCUMULATING

<p>Good Afternoon</p> <p> </p> <p>I filled and filed the required cancellation form and emailed ********** dated 30th August 2016.</p> <p> </p> <p>As time went on I kept receiving my bill which kept acccumilating, I then was asked to forwarded the original email dated 18th January 2017 to ********** but guess what? Still I continue to receive a bill that keeps amounting to more money. After spending countless hours on the phone I was asked to forward my email again dated 26th January 2017 ********** <p> </p> <p>I cancelled my Line and Adsl to take out there Uncapped LTE Package as I was experiencing terrible stability issues with my Adsl. Now I am being billed for a service that is not even active?</p> <p> </p> <p>To add insult to injury my name is now ruined by late payment, as MTN will not allow me to take out a contract, as my name is soiled by Telkom listing me on TransUninion as a bad payer.</p> <p> </p> <p>Regards</p> <p> </p>

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Replies (1)
LM
Lyle M's update24 Feb 2017, 10:34
Reviewer Update

Good Morning Launa

No one has contacted me and nothing is being done about this situtation.

I continue to get monthly statements and will only make payment once it reflects the correct amount.

I will continue to post complaints here until my voice is heard.

Regards

Lyle