CJ
Christopher J

1 reviews | Active since Dec 2015

01 Feb 2016, 21:36

Cancelled Line

Hi there<br> <br> I'm sitting at home at 21:30 and don't have all my paper work with me (at work). My ****her cancelled a tel line *** in October 2015. After emails and constant phoning in by me (****her doesn't have patience), we are still paying as from October for this line that doesn't get used anymore. I pay the R 505 every month for nothing. The last conversation on the 10210 was that this line will be suppended on 28 Jan 2016, and that my ****her must go in to store (Potch), we are from Stilfontein, and get his refund or rebursed money back, paid since October. Now tonight we checked the account, and STILL the damn tel line is not cancelled. THIS MUST BE SORTED out, and telkom owns us R 1500. Can u please assist in this matter, as the neccessay cancelled document were send in October 2015!!<br> <br> Thanx<br> <br> Chris

0
Replies (2)
Telkom
Telkom's reply01 Feb 2016, 22:42
Official
Hello CSJones,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM195324.

We apologise for any inconvenience caused.

Regards,
Rafeeqah
Telkom Social Media

Best regards,

Telkom
Telkom's reply01 Feb 2016, 22:42
Official
Hello CSJones,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM195324.

We apologise for any inconvenience caused.

Regards,
Rafeeqah
Telkom Social Media

Best regards,