JS
J S
1 reviews | Active since Apr 2012
06 May 2015, 17:55
Cancelled line
I had a Telkom line and adsl line subscription in South Africa, which was cancelled on 15 April 2015 (on that day the both phone and internet stopped working). I just received an invoice for the whole of April 2015, as well as the next period, being May to June.<br> <br> I no longer live in South Africa and there is no way for me to contact Telkom to fix this. What must I do??
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Telkom's replyOfficial
06 May 2015, 18:08Hello j.s.cpt,
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM108973.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM108973.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,
Telkom's reply06 May 2015, 18:08
Official
Hello j.s.cpt,
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM108973.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM108973.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,