Cancelled land line

<p>So I logged a fault with Telkom 2016-11-29 as the line was just dead .</p> <p> After phoning these fools for also 2 months constantly to check up on my fault and even getting SMS that the query is with the technicians , I phone I again today only to be told the line has been cancelled.</p> <p> </p> <p>How the hell do you cancel a line which there is a fault on, now they telling me the line was cancelled as we didn’t recharge , how the hell are we supposed to recharge is the line is dead , and I fault was logged almost 2 months ago</p> <p> </p> <p>The ****** call centre is useless as the keep on transferring me to 10 different departments who also don’t know what the hell is going on , so you tell me Telkom how the **** are going to resolve this issue</p>