GK
Grava K
1 reviews | Active since Apr 2015
15 Apr 2015, 08:38
Cancelled Internet billing
I cancelled my internet about 5 years ago but found recently that I'm still been billed R70 per month despite this. In December I again asked that the service be cancelled to no avail. Please cancel the internet billing and credit my account as I have no intention of paying a cent more even if it means you discontinue my service, which seems to be the only way to get your attention
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Telkom's replyOfficial
15 Apr 2015, 10:17Hello gravamck,
Thank you for contacting us.
Be advised that one of our billing specialists will make contact to assist further in resolving your query.
We do apologise for any inconveniences.
Your reference number: SM103585.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for contacting us.
Be advised that one of our billing specialists will make contact to assist further in resolving your query.
We do apologise for any inconveniences.
Your reference number: SM103585.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
Telkom's reply15 Apr 2015, 10:17
Official
Hello gravamck,
Thank you for contacting us.
Be advised that one of our billing specialists will make contact to assist further in resolving your query.
We do apologise for any inconveniences.
Your reference number: SM103585.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for contacting us.
Be advised that one of our billing specialists will make contact to assist further in resolving your query.
We do apologise for any inconveniences.
Your reference number: SM103585.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,