1 reviews | Active since Jan 2014
Cancelled in March Already
I would like to state that after numerous complaints and holding on the Telkom hotline for hours I have no other choice but to voice my complaint here regarding Telkom's poor account management. I cancelled my account at the end of March telephonically and even received confirmation that my account has been cancelled. <br> <br> With the cancellation I never again received any accounts, however to my surprise received an account beginning of may stating I owe them two months on my account. Tried phoning three times holding on for more than 30-40min at a time. Laid a complaint through their complaints email. Again requested a call back from their website. To this date no one has come back. <br> <br> So this is my final attempt to get some sort of response to tell them that my account was cancelled and I have the proof.<br> <br> Regards,<br> Casper Prinsloo<br> Ref ***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM119577.
We apologize for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM119577.
We apologize for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
