1 reviews | Active since Aug 2013
Cancelled in 2009 but blacklisted in 2015!!!!
Telkom I will not be held responsible for the incompetence on your side whereby I received a call two hours ago from HUGO & NGWENYA or whatever saying that my line was cancelled only in 2014! I haven't been living at the address 23 GREENFIELDS, MEADOW AVENUE, EQUESTRIA where the ADSL was installed for the last 5 YEARS! I have been living in Western Cape since January 2010 and my cancellation was sent to you in 2009. How can I be blacklisted for this? Where is the proof of notifications to me IN WESTERN CAPE in connection with this? Where did you sent it to because the Telkom email address that I had OBVIOUSLY also stopped working when you disconnected the line in 2009!!!! Therefor I switched to Vodacom e-mail and I have proof of this - January 2010 because the Telkom e-mail address [Email Removed] was invalid after the ADSL was cancelled. Your so-called collections person phoned me while I was on the train to Cape Town this morning and he was extremely rude when I said that it wasn't possible for me to discuss personal matters at that moment. I sincerely hope I wasn't blacklisted because that would WITHOUT MY KNOWLEDGE, WITHOUT NOTIFICATION. BILL WAS SETTLED!
Thank you for your post.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM122166.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
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Thank you for your post.
Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.
Your Social Media reference number is SM122166.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
