RM
Ryno M

1 reviews | Active since Nov 2015

12 Jan 2016, 14:25

Cancelled faulty landline yet still billing me

I cancelled my landline last year September, due to a constant battle as it was hardly working.<br> Since then I have received numerous invoices for payment.<br> Each month seems to have a different amount one amount less than the previous month. This has been an incredibly frustrating service to pay for and cancelling such service has offered me no relief but instead a tremendous amount of frustration. To top this all off I received notifications from the credit bureau that I now have a late payment listed on my itc score.<br> <br> I have emailed these forms off twice now and really have no where left to turn.<br>

0
Replies (1)
Telkom
Telkom's reply12 Jan 2016, 16:01
Official
Hello RynoMilella86,

Thank you for making contact with us.

Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.

Your reference number SM186529

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team