Cancelled DSL

Good Day , Last week 29February 2016, My adsl Line just stopped working. I phoned my Internet Provider Mweb to report the fault and they said its a Telkom Fault which they reported. I phoned myself Telkom on 2 March 2016 and the call centre said Technicians are out on their way to investigate the problem. Sunday 6 March I phoned Support again to find out when the issue will be resolved . Support told me that the Fault reported was cancelled by Technicians reason I do not have an ADSL line, which is utter nonsense , been using the line for 8 months now. I phoned Today again , was holding on for 10 Minutes just to hear I need to speak to Billing department, been transfered to them holding on for another 10 minutes, after I had to explain the whole issue again, the Lady told me to hold on again to hear from technicians what the problem is. I held on for 20 Minutes where I was cut off again.<br> I used over R2 000 worth of gigabytes on my vodacom account as I am working from home. No one has phoned me back as yet to resolve this issue. I am absolutely disgusted in this service!<br> Reference number that was cancelled -AWI010316