MJ
Mercer J
1 reviews | Active since Jul 2015
06 Jul 2015, 15:27
Cancelled data contract but debit orders dont stop
Cancelled my mobile contract by giving 2 months notice. The debit orders however does not stop. I have spent hours dealing with different people but nothing is resolved. They have given me a case number (***2) but that is as far as it goes.<br> <br> I cannot believe that a listed company can employ so many *********** people. Maybe they are all waiting for their retrenchment packages
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Replies (1)Telkom's replyOfficial
06 Jul 2015, 16:35Hello Radeloos,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
We apologize for all inconvenience caused.
Your social media reference number is SM123315.
Regards,
William Letwaba
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
We apologize for all inconvenience caused.
Your social media reference number is SM123315.
Regards,
William Letwaba
Social Media Team
Telkom's reply06 Jul 2015, 16:35
Official
Hello Radeloos,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
We apologize for all inconvenience caused.
Your social media reference number is SM123315.
Regards,
William Letwaba
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Billing Department and feedback will follow.
We apologize for all inconvenience caused.
Your social media reference number is SM123315.
Regards,
William Letwaba
Social Media Team
