KD
Karel D

1 reviews | Active since Feb 2016

15 Feb 2016, 08:39

Cancelled Contract whithin 4 days, but blacklisted

I cancelled my cell phone contract that did not work, within 4 days after receiving it ,on Telkom's advice. Telkom made me drove 350km to return the phone. After cancellation, I still received bills. I spoke, on my cost, to numerous supervisors at Telkom. They locked complaints and promised to phone back with a resolution. No one has ever phoned back. My bill is still rising and they can't seem to tell me for what. They have blacklisted me and I cannot get any loans at the bank for my Business. My lawyer has locked a formal complaint with the consumer law, but I can't seem to get this sorted yet. Can you please help me?

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Replies (1)
Telkom
Telkom's reply15 Feb 2016, 11:29
Official
Hello Karel Dumas,

Thank you for making contact with us


This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

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Regards
Keagan
Telkom Social Media Team