Cancelled Contract still being debited

<p>I filed a cancelation form for 2 Telkom Mobile contracts on the 25th of January with the impression that it takes 28days to take effect baring in mind that the contracts expires end of february. Nobuhle Nzuza assisted with this. Got debited in march and contacted them where they informed me that the contracts are still active and that it has now been cancelled. Emails between me and Eldridge Deerling. Now Today, I got debited again, 3 months later and 2 extra payments later, there hasn't even been data on the sim for 2 months! Received an email today from Takondwa Sithole with the following: "Kindly note currently we cannot access your account and statement as they have not yet been updated on our side, Kindly contact us on the 4th to the 6th and we will be able to assist you.". Please get this sorted out as I have been patience and calm the entire time.</p>