DW
Danie W
1 reviews | Active since Jun 2011
19 Aug 2015, 09:16
Cancelled contract still active and billed
I've submitted my cancellation, however I am not getting any feedback from Telkom with regards to that.<br> Holding on the phone for an hour and a half have also dampened my sense of humour severely.
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Telkom's replyOfficial
19 Aug 2015, 10:42Hello daniewil,
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query is has been sent to our Cancellation Department for futher assistance .
Your reference number SM136088 .
We apologise for any inconvenience caused. Your reference number is
Regards,
Eric
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query is has been sent to our Cancellation Department for futher assistance .
Your reference number SM136088 .
We apologise for any inconvenience caused. Your reference number is
Regards,
Eric
Telkom Social Media Team
Telkom's reply19 Aug 2015, 10:42
Official
Hello daniewil,
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query is has been sent to our Cancellation Department for futher assistance .
Your reference number SM136088 .
We apologise for any inconvenience caused. Your reference number is
Regards,
Eric
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query is has been sent to our Cancellation Department for futher assistance .
Your reference number SM136088 .
We apologise for any inconvenience caused. Your reference number is
Regards,
Eric
Telkom Social Media Team