KS
Katryne S

1 reviews | Active since Oct 2012

06 Nov 2016, 23:38

Cancelled Contract (March 2016) - Still Getting Billed. Exasperated by the disgusting service.

<p>I had a contract for an LTE ****le (R269 pm). The ****le was used in Sandton but the reception in the area got really bad until I could not use it. I sent through a cancellation form in March 2016 for the first time and numerous times since. Telkom kept debiting my account until 2 months when they debited my account with about R1000. This unexpected amount made my bond payment bounce. This is now affecting my credit rating. I was advised by one of Telkoms own employees that I can sue Telkom to correct this rating. If I do not get some kind of resolution this might have to be the option to go...or the ombudsman. Exasperated by the disgusting service.</p>

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Replies (1)
KS
Katryne S's update15 Nov 2016, 14:12
Reviewer Update

How is that! 1 phone call from telkom promising results. I get no results but a new amount of R450 is debited from my bank account. I think its time for ombudsman or legal. This is disgusting Launa.