Cancelled contract in Nov and still being billed!!

26 Nov 2015 - I went to Telkom in Jhb Fourways crossing branch to complete the cancellation documents. All were said to be submitted<br> 5 December 2015 - Contract end date<br> <br> I then received a December invoice for R538.52<br> <br> Called in and was told that contract was not cancelled.<br> 1 January - 31 January 2016 = R505.00 another invoice received<br> <br> Went to Gateway Telkom on 12/1/2016. Spoke to Owen who confirmed that the cancellation documents were sent to the wrong department. It was resent to the right department on 5 January 2016. Still not attended to.<br> He logged the case: CASE NO ***8<br> <br> Called Telkom on 26/1/2016 @ 3pm. Spoke to Riaan. Said it will take 21 days to close and that someone will call me back the next day. Nobody did.<br> Called Telkom on 27/1/2016 at 15h15. Spoke to Trevor. Told me nothing new.<br> Called Telkom on 2/2/2016 at 18h49. Spoke to Feroza. Said she will make a note for her team leader. Nothing heard since.<br> Called Telkom on 8/2/2016 at 16h45. Spoke to Valentino. Put me on hold to investigate what happened and then the call cut.<br> Went to the Telkom office immediately. Agent re-logged call. Reference number sent<br> <br> This is actually beyond ridiculous now!!!