FM
Florence M

1 reviews | Active since Mar 2009

09 Aug 2017, 12:04

Cancelled contract follow up query on 2 Aug 2017

<p>I am still waiting for feedback regarding the invoice you sent me recently almost two months after my contract ended with you and after the following consultants advised me in June 2017 I do not owe Telkom anything:<br />21 June Tsietsi Mokhasihame<br />23 June Zanele Langa <br />23 June Andile Nqadi <br />30 June Ayanda Makhoba</p> <p>You were supposed to listen to all these calls and then give me feedback. 2 weeks later feedback dololo. Like #***. I'm beyond sick of this company.</p> <p>Yesterday I called your 081180 call centre more than 3 times. The call kept on been dropped or transferred and the last lady I spoke to by the name of Peggy had a blocked noise and kept on breathing heavily in my ear - I mean what the hell - when will this nightmare ever end.</p>

0
Replies (2)
FM
Florence M's update14 Aug 2017, 15:37
Reviewer Update

Hi any feedback on this query?

FM
Florence M's update15 Aug 2017, 20:01
Reviewer Update
Somebody called me during a meeting today and I sent a reply back to state that I am in a meeting until 1pm. Instead of calling me back at 1pm the ****** agent closed the case. I received this sms: Your case no ********** 8 is resolved. Please call 081180 for Telkom Mobile related queries and 10210 for Telkom Services and Products related queries. THIS ISSUE IS NOT RESOLVED SO WHAT THE HELL DO YOU CLOSE THE CASE AS RESOLVED??????