Cancelled contract and still paying 3 months later

<p>I have an existing contract wuith Telkom for more than 4 years. I decided to add a Laptop deal to my account.</p> <p>Took the laptop home, next morning it wont turn on. So I returned it within 7&nbsp; days and asked to cancel the contract.</p> <p>Completed the paperwork and was given my case number.</p> <p>&nbsp;</p> <p>Case number ***0</p> <p>&nbsp;</p> <p>Ok that was on the 16th Feb, it is now 8 May and they are still deducting the money for that Laptop deal contract every month. I do not even have the laptop or data card.</p> <p>Everytime I phone they say that Back Office will phone me, I feel so helpless!!! I have now cancelled my debit order, hopefully someone will phone me ask why I cancelled it!!! And secretly hoping&nbsp;that they will sort this out for me but not having anyone able to help me is very frustrating, to sit and wait for Telkom to one day phone me when they decide to.</p> <p>&nbsp;</p> <p>Terrible terrible after service, rather stay away!!!</p> <p>&nbsp;</p>