Cancelled contract 7 August. TODAY THEY DEDUCT MONEY

I took out the big July deal at the end of July. After 7 days of struggling with Telkom to get the router up and running ( they never freaken connceted the sim), I realisrd that the salesman was lying...... there is just no wifi connection at my house.

I cancel the contract with Telkom Homecloud on 7 August. Donovona from Telkom Homecloud ensures me that the cancellation has been issued.

7 September I receive an invoice, I immediately enquire. Donovan ensures me he has sorted it out, but tells me to phone 10210. The number is not working.

14 September I again ask Donovan to check if the process has gone through. No replies. Today I wake up with R589 deducted from my account.

Telkom, must I now carry the costs of revesing the payments?

GIVE BACK MY MONEY!!! I AM NOT USING ANY OF YOUR SERVICES, YOU ARE *******!!!