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Nontsikelelo N

1 reviews | Active since Jul 2013

03 Sept 2015, 10:14

CANCELLED CONTRACT

Since the only way I get good feedback from Telkom is when I write to Hellopeter, let me go for gold. <br> <br> I cancelled my modem contract with them 2 months ago, after 24 months but they keep billing me for it , I stood in the queue for over 30 min seeking help from their ever confused consultants in Menlyn, I called in at the call centre I was told it will be sorted.. but today here I am today with an invoice for something I no longer use and they have the nerve to call me and offer me their products when they are the most annoying, useless network ive ever come across. <br> <br> SO TELKOM PLEASE CANCEL MY CONTRACT I GIVE ME MY AUGUST MONEY, DO YOUR JOB PROPERLY FOR ONCE

0
Replies (1)
Telkom
Telkom's reply03 Sept 2015, 10:28
Official
Hello mantsikis,

Thank you for taking our call

Please note your query has been escalated to our Retention's team for urgent assistance and feedback will follow.

Ref SM141908.

Apologies for the delay and for any inconvenience caused

Regards,
Didi
Telkom Social Media Team
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