1 reviews | Active since Oct 2016

06 Oct 2016, 17:14

Cancelled contact but still getting bills - bad service

<p>I cancelled my Telkom contract in June as I was immigrating. I was told i'd still need to pay for July as there is a notice period that applies. I organised for this to be paid in time but I have still been getting monthly bills since. I cancelled my contract in store and was assured all would be fine after July was paid for. This is so frustrating as I haven't used the service since June. I will not pay for something I cancelled especially when I abided by the cancellation policy and final payment. Such a bad customer experience </p>

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