RL
Riana L

1 reviews | Active since Oct 2017

16 May 2018, 08:39

Cancelled cellphone contract

I cancelled my cellphone contract 2 months ago and Telkom is still deducting money and charging me for it. They give you email address to use that does not exist ! When you go into an Telkom store they claim they can not help you. You must email or call them.

0
Replies (1)
Telkom
Telkom's reply29 May 2018, 13:12
Official

Good day riana-loubser

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,