AS
Adrienne S

1 reviews | Active since Sept 2018

29 Sept 2018, 18:56

Cancelled but they keep billing and use NU debt to collect money from unsuspecting victims.

I cancelled my telkom service and they removed the switchboard, months after they kept billing, I kept confirming the cancellation and that the business was closed down. I was handed over to nudebt and they took default against me, I asked for my original deposit back and kept confirming the date the business was closed, months after that date they kept billing. As I have the telkom default , I cannot get a home loan and now have no where to live, I have never rented but rental agents will probably also see this as a bad payer. When I call in to resolve the matter, they transfer me from person to person and no one ever helps or calls back. Total ****

0
Replies (1)
Telkom
Telkom's reply17 Oct 2018, 13:11
Official

Hi Adrianne

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is: AI***

Kind Regards
Charl
Telkom Social Media Team