CANCELLED BUT STILL BILLING ME

<p>When I took up the contract, I was told the is a 7 days cooling off period. On the 11 April I cancelled the contract. 11 April I send an email to cancel Terence Mbongwa and I also called the customer care line to cancel. Terence send me the form , I filled out the form and emailed back.</p> <p> </p> <p>I received an email 15 April stating : “The reference number of the case logged as per the request in question is ********** 3, you can follow up on it anytime on 081180. When I call the number I am told they cannot transfer me to the cancellation department.</p> <p> </p> <p>Telkom has billed me for May, June and July. I only used the April data. Can you please cancel the contract and collect the device. Can you please also refund me for May, June and July.</p> <p> </p> <p>Bianca Delo contacted me, though nothing fruitfull has come up.</p> <p> </p> <p>This is my work address. Please collect the devise. PIC | PUBLIC INVESTMENT CORPORATION, Block C, Riverwalk Office Park 41 Matroosberg road Ashlea Gardens Extension 6 Menlo Park</p>