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Spencer C

1 reviews | Active since May 2016

01 Jun 2017, 08:32

Cancelled and billed for 2 extra months.

<p>After posting a complaint about cancelling and getting billed, I received a private message from Telkom. They ensured me that it would be sorted out, and I even provided them with a ref. number that was given to me for cancellation.</p> <p>That was a month ago, this morning I was billed again.</p> <p>What must I do?! My contract ended last year, I have tried since then to cancel a contract that I can no longer use, and am being billed every month for!!!</p> <p>IF this is how it continues I will NEVER have a contract with Telkom again.</p>

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Replies (1)
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Spencer C's update04 Jul 2017, 07:36
Reviewer Update

Once again still no reply.

And now I've been billed R800.

This, after going in store and Telkom telling me that it was done...