BS
Braam S
1 reviews | Active since Sept 2009
16 Dec 2015, 10:16
Cancelled all services - still getting an invoice
I cancelled all my services on 26 October 2015, and still I am receiving invoices. I have moved out of my house on 30 November 2015, that is why I cancelled all services, I am not using any telkom services any more, as from 30 November 2015, why are you still sending me invoices. Please cancel all my services and credit my account!!!!
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Telkom's replyOfficial
16 Dec 2015, 10:30Hello AJS779,
Thank you for making contact with us.
please be assured that we have sent your query to our Billing Team for their attention to assist in resolving your query.
Your reference number:SM178838
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us.
please be assured that we have sent your query to our Billing Team for their attention to assist in resolving your query.
Your reference number:SM178838
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Telkom's reply16 Dec 2015, 10:30
Official
Hello AJS779,
Thank you for making contact with us.
please be assured that we have sent your query to our Billing Team for their attention to assist in resolving your query.
Your reference number:SM178838
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us.
please be assured that we have sent your query to our Billing Team for their attention to assist in resolving your query.
Your reference number:SM178838
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***