Cancelled ADSL never logged

I have cancelled my ADSL account in July last year via phone, the website and email, yet I am still being invoiced and have now been handed over for collection!

Promises are made that a cancellation form will be sent to me yet I have still to receive one.

My reason for canceling my account with Telkom in the first place was due to the fact that I have been trying for years to get my landline removed from invoices as I never asked nor ever used it.

I have had fiber since August last year with a different service provider and what a pleasure it is to deal with them!

This is downright disgusting that Telkom staff who are suppose to log these enquiries and cancellations aren’t doing their jobs properly.

Please sort this out as I have had enough and have spent enough time and money on a service I haven’t had use for for over 6 months.