hK
hildegard K
1 reviews | Active since Jul 2011
12 Apr 2016, 19:41
Cancelled ADSL line still get Billed!
We cancelled the ADSL LINE ONLY, cancellation was to happened on 3/3! But still not cancelled although it was last used on 2/3!!!!!PLSE CANCEL THE ADSL LINE ONLY AND CREDIT OUR ACCOUNT ACCORDINGLY!! this happens EVERY YEAR WHEN THE OWNER COMES FOR ONLY 3 MONTHS! We are tired of the inefficientcy!!
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Telkom's replyOfficial
12 Apr 2016, 20:16Hello hillyboo,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222936
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222936
Regards
Luleka
Telkom Social Media Team
Telkom's reply12 Apr 2016, 20:16
Official
Hello hillyboo,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222936
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222936
Regards
Luleka
Telkom Social Media Team