Cancelled Account - Still Paying?
I had a 24 month contract with Telkom Mobile. I sent an email to their cancellations department on the 24 of November 2015 to notify them that I will not be renewing my contract and they should cancel it at the end.<br> <br> I sent a few emails and made a few phonecalls after no response and i finally got confirmation that it would be done. I am still getting money taken off my account for the contract which I am no longer a part of.<br> <br> Money is being taken from me for no reason, and I need all unfairly taken money to be returned to me.
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Telkom's replyOfficial
30 Mar 2016, 07:49Hello AltaafEssa,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Telkom's reply30 Mar 2016, 07:49
Official
Hello AltaafEssa,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team