Cancelled Account. Still getting billed

On 1 March 2016 I sent my cancellation of account form to the [Email Removed] email account as these were the instruction that were given to me by telkom staff seeing that I'm not in the South Africa to call the normal landline.<br> <br> Now I'm still receiving bills. <br> <br> I'm not living in South Africa anymore. But still taking my money and not cancelling the account. I want answers Is the account cancelled and when will you stop billing me?