Cancelled account - Still being billed

<p>I placed a cancellation for my ADSL line on the 23 September, of which I am still being billed. The line was cut by Telkom partners whom worked in my complex. I have been incovenience in this regard. I had paid up full for September and Telkom owed me money. I have not used Telkom service since the line was cut. Please look in the fault numbers below and refund me accordingly. Also, the calls to Telkom can be traced to confirm my cancellation. </p> <p> </p>