TC
Theo C
1 reviews | Active since Mar 2012
11 Sept 2015, 15:51
Cancelled account still active
I've cancelled my fixed line with Telkom in the beginning of July 2015. I did this cancellation at a Telkom branch (The Glen) and also received an SMS regarding the cancellation.<br> <br> Despite all of this, Telkom keeps charging me a monthly subscription fee. Consequently I am now 2 months in arrears for a service I don't receive.<br>
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Telkom's replyOfficial
11 Sept 2015, 16:17Hello tscrous,
Thank you for contacting us.
We will have our ADSL Team look into your cancellation query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will have our ADSL Team look into your cancellation query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Telkom's reply11 Sept 2015, 16:17
Official
Hello tscrous,
Thank you for contacting us.
We will have our ADSL Team look into your cancellation query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will have our ADSL Team look into your cancellation query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***