Cancelled account keeps on accruing: ***

<p>I gave notice for cancellation in July, clearly stating that it should no longer remain active after 31 August. Great, 30 days notice...check. I received no response or acknowledgement, so I called in the beginning of August to confirm the cancellation request, and the lady told me that it would seize to remain active on ± 5 Sept. Great news.</p> <p> </p> <p>Now I open my email with my monthly statement, only to see that my account is still acrruing fees. Yes I know it is overdue, so yes I understand that it will accrue late payment fees, but it is accrueing at a rate of about R700 per month. I cannot get the exact amount, because I CANNOT VIEW MY STATEMENT ONLINE. I have no link to view invoices.</p> <p> </p> <p>Tried calling 10210, but I cannot call and speak to someone, BECAUSE MY LINE IS SUSPENDED, so the call centre system won't let me talk to a human.</p> <p> </p> <p>Tried emailing ********** BUT THE MAILBOX IS FULL.</p> <p> </p> <p>***??? I thought I was done with this **** the day I cancelled my account.</p> <p> </p> <p>I'm not paying a cent until you get this sorted out for me. You are now holding my account ransom: pay up or we won't cancel it, and the outstanding amount will just keep growing.</p>