MV
Megan V
1 reviews | Active since Sept 2009
16 Sept 2015, 11:37
Cancelled account but still receiving invoices
Dear Telkom<br> I called to cancel my account (***) in May 2015 as I sold my house and moved away.<br> I am still receiving bills from you every month.<br> Please can you check your records and close my account as I requested 4 months ago.<br> I no longer live in SA and there is no way that I am paying this account.<br> Many thanks<br> Megan
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Telkom's replyOfficial
16 Sept 2015, 14:29Hello MVisser,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM146242.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM146242.
Regards
William
Telkom Social Media Team
Telkom's reply16 Sept 2015, 14:29
Official
Hello MVisser,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM146242.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway by our Billing Department & feedback will follow.
Your social media reference number SM146242.
Regards
William
Telkom Social Media Team