cancelled account but keep recieving bills!!!

Item: Telkom
Rating: 2
Author: Sabina S

I cancelled my account on the 24th of April. Everything was paid up and they said I was fine and no bills would be sent. <br> Now I received a bill for May. I have been trying to cancel this since March. Why does Telkom keep sending me a bill. I want this rectified. The line is not in use and it is supposed to be cancelled. Please attend to this immediately.

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Replies (1)

Telkom's replyOfficial

20 May 2015, 20:12

Hello sshaikh,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112325.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply20 May 2015, 20:12

Official