1 reviews | Active since Jul 2016

13 Nov 2017, 10:05

Cancelled account

I sent through a cancellation letter over 3 months ago. Every consultant has confirmed that my account has been cancelled yet a still receive a bill every single month!!! and every month another person tells me that next month will be the final bill. I'm tired of Telkom. When this cancellation actually goes through- I am never signing up again.

0
Replies (2)
Telkom
Telkom's reply14 Nov 2017, 09:17
Official

HI chani-kaufmann

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

's update15 Nov 2017, 10:01
Reviewer Update
I’m frustrated and done with you guys. This is my third person I’m talking to this week and and my third reference number I have been given ?stop giving me reference numbers and please just cancel my account. I have another reference number for just this morning to dispute my account!!!!