RC
Raymond C
1 reviews | Active since Jul 2011
27 Mar 2015, 14:20
Cancelled Account
Still getting billed for an account that was cancelled through the call center in September 2014. Reference number TOC***. We are currently staying in Ireland making it impossible for a 1+ hour phone call to the call center to get this cleared up. All attempts to contact Telkom have been ignored. Telkom needs to cancel my account and stop billing me!
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Telkom's replyOfficial
28 Mar 2015, 12:06Hello rayclaa,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
Best regards,
Telkom's reply28 Mar 2015, 12:06
Official
Hello rayclaa,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
Best regards,