Cancelled about 5 times over 2 years

I purchased the Telkom Mobile 1 x Deal SmartInternet 7.5GB Promo Huawei E5776 in October 2013.<br> <br> When I got home and tested it, it turned out that the customer service representative made a mistake about LTE coverage, I only had 1 or 2 bars of 3G if any signal. I couldn't use it for much as it was too unstable.<br> <br> I then proceeded to try and cancel in that first week or two, and no luck, then 6 months later tried to cancel again, said it would be processed and didn't take. then tried to cancel another 3 times. The last time was in person at the Greenstone branch, got ***<br> <br> Was told that it will be cancelled and I would be refunded. I did receive a R1047,00 reimbur*****t on the 10th of October, which is not good enough. I sent my intention to cancel within the first week and it wasn't processed.<br> <br> I then proceeded to call Telkom 081 180 on 9Oct, spoke to a lady, she said the balance of R7333 odd will be paid to me before the end of October (around 10 working days from the 9th), which I did not receive.<br> <br> I sent all this to a supervisor named \Jabo Malete"email: [Email Removed] no response in 3 working days.<br> <br> So this is my last resort"