CANCELLATIONS WITH TELKOM

I cancel my Telkom LTE contract in September 2017 as I was mis-informed so they put me through to multiple departments until I finally got through to the customer services departments where they promised me to call me back. I 've been contacting Telkom discussing the same issue several times no one contacted me back. Some guys requested me to forward the cancellation form that I initially sent to these email addresses ********** and ********** co.za , but still no feedback.

At first I was informed to return the device/SIM to a Telkom store so I took the device to the Clearwater mall branch in Se[tember2017 only to be told that they do not take devices for cancellations meaning that I wasted my time..

In January 2017 they contacted me for the first time and promised to send courier company to collect the package till today I am still waiting, My new invoice still reflects the charges for the contract and it seems like Telkom does not care about their customers. They are absolutely useless as it is now 6 months from my cancellation request and I am still being invoiced