GF
Geraldine F
1 reviews | Active since Feb 2015
02 Nov 2016, 13:39
Cancellations troubles
<p>I have contacted Telkom Mobile about 2 months ago to cancel my contract end October and till today.... NOTHING!!! the call centre agents are clueless and you never get a response from the cancellation department. and to date the number is still under contract... </p> <p>I DONT WANT to continue with this contract ANYMORE </p>
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
02 Nov 2016, 19:16Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply02 Nov 2016, 19:16
Official
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
03 Nov 2016, 08:58Good day.
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to the Cancellation Department and feedback will follow.
Case ***9.
Regards
William
Telkom Social Media Team
Best regards,
Telkom's reply03 Nov 2016, 08:58
Official
Good day.
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to the Cancellation Department and feedback will follow.
Case ***9.
Regards
William
Telkom Social Media Team
Best regards,
GF
Geraldine F's updateReviewer Update
08 Nov 2016, 12:01No call or email from Telkom?????
GF
Geraldine F's update08 Nov 2016, 12:01
Reviewer Update
No call or email from Telkom?????