JO
Jakes O

1 reviews | Active since Mar 2009

20 Sept 2016, 12:30

Cancellations - More difficult than trying to get hold of Jacob Zuma

<p>I started the process of cancelling my Telkom landline on 11 December 2015 already by completing a cancellation form and sending it to: ********** <p> </p> <p>The following month, I still received an account and therefore went to the Telkom branch in Clearwater Mall on 18 January 2016. A consultant checked the system by punching in my ID number and it showed nothing active and the account might just be an old account due to the Post office strikes and that I should ignore it.</p> <p> </p> <p>This month I again received an account and the outstanding amount is escalating. I again send the forms and ids etc.</p> <p> </p> <p>I have sold my house and no longer stay at the property, I have cancelled the account online, I've been at the branch to cancel it in person - What more do I need to do??? </p>

0
Replies (2)
JO
Jakes O's update26 Sept 2016, 10:02
Reviewer Update

Tomorrow, it will again be another week later. Still no response!

JO
Jakes O's update27 Sept 2016, 14:15
Reviewer Update

Matter has been resolved.

Thanks Telkom!