Cancellations incompetence

<p>After being completely happy with Telkoms service, I move house and can no longer have fiber in the new area, not a problem, I will cancel as I have been on month to month because I heard of all the difficulties to cancel with Telkom. It turns out I have been shifted to a contract when they removed ADSL from my area, fairly understandable considering they gave me 2 months free trial, however I don't recall signing a contract. </p> <p>I have requested cancellation on the 30th of March at the Somerset Mall Telkom store. I then went to follow up a month later and was told they would get back to me, which they didn't. Then after returning to the store, I was given the assistants card, with promises that he will help me, I must just mail him all the information, I am still waiting for a reply from my Mr Baderoen. I then contacted 10210, no avail, went to Cavendish, the Waterfront and then Canal Walk, where I was told it would be escelated and I would recieve a call, that was two weeks ago and I still have not heard a single word from Telkom directly on the status of my cancelation as well as my request for the contract agreement which seems to have come in place. </p> <p>If I miss one payment, they will but a bad credit note to my name within a week, it seems I am going to have to take Telkom to court over theft charges to get anyway with this lump of a dying institution, good luck surviving the next 5 years Telkom, I really think you need it. </p>