Cancellations and billing nightmare

<p>On 22 july i sent the notice of cancellation form to telkom. After over 30 calls and messages back and forth they agreed to cancel my account with a R1500 early cancellation fee. However, despite me confirming that my cancellation must be as of 1 september, I am *still* being billed and debited.</p> <p> </p> <p>they never give you anyone direct to speak to, and the calls logged just seem to dissappear into the system and never get back to you on anything</p>