Cancellations

So once again Telkom has found the ability to be the worst company to deal with ever. We cancelled our account in July and they still billing us, three months down the line. Each time we speak to someone they say, please email ********** . Which we have done countless times. With no response or cancellation. No one seems to be able to help. all they say is one needs to email. It's unbelievable and so frustrating. now we need to keep paying for a service we don't even use. Never ever will i use telkom again. Thank goodness we getting fiber in our area soon.