1 reviews | Active since May 2016

18 May 2016, 07:58

Cancellations

<p>Its been my 3rd call now to telkom to cancel my contract and all i get is "sorry contract has been reinstated because when we tried to call you did not answer" that is unacceptable as i have even emailed and told the call centre agent that if i am unavailable they should go ahead and cancel my contract , and y dont they try n call u again , that is jus nonsence , Telkom i want my contract cancelled immediately ,.number in question is *** and you have contact details .</p>

0
Replies (1)
Telkom
Telkom's reply19 May 2016, 12:46
Official

Hi imraan-moola

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM234760

Regards

Luleka

Telkom Social Media Team

Best regards,