LN
Lourens N
1 reviews | Active since Mar 2011
09 Apr 2016, 05:49
Cancellations
I've cancelled my voice line on the 29 February 2016, documents signed and sent through, but no one contacted me. Today the line is still active and still paying for it. Paying also for a 4 Mbps line but on getting about 2.9. Very bad service from Telkom.
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Telkom's replyOfficial
09 Apr 2016, 08:51Hello Lokins,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM221953.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM221953.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply09 Apr 2016, 08:51
Official
Hello Lokins,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM221953.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM221953.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,