jM
jeanette M
1 reviews | Active since Jan 2016
07 Jan 2016, 10:41
CANCELLATIONS
I got a call from one of the agents from Telkom selling me 10gig data per month for 24months for R108 per month. Little did I know that I was going to be given 500mb per month for R148 per month. I cancelled my contract the very next month October 2015, but still Telkom is deducting from my account when I took the router back to the Telkom Brooklyn mall store. It is now January 2016 and still no cancellation processed and no refund back
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Telkom's replyOfficial
07 Jan 2016, 15:38Hello jeanzd,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184559
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184559
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply07 Jan 2016, 15:38
Official
Hello jeanzd,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184559
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184559
Regards
Luleka
Telkom Social Media Team
Best regards,