1 reviews | Active since Jul 2017

18 Jul 2017, 14:05

Cancellation worst nightmare ever

<p>It's been 5 months now I have canceled my Telkom line, sent in the required papers not once not twice 3 times and then money is still being deducted from my account this in my eyes is *******.</p> <p> </p> <p>I will be visiting a Telkom shop soon and taking some things worth my money. Please just cancel my line my contract is done 6 months ago.</p> <p> </p> <p>Not kind Kind regards very unhappy.</p>

0
Replies (1)
Telkom
Telkom's reply20 Jul 2017, 11:05
Official

Good day Jaun,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team