1 reviews | Active since May 2016
Cancellation without approval
<p>So Telkom Cancelled my account after 3 months of beggin to relocate my line. I only had my line (working line) for 3 months. since december 2015 upto march 2016. since then i'e tried getting telkom relocate my line with no luck. a week ago, 27 May 2015 i go in store and my line is cancelled. i have paid telkom R2112.00 in (line and dsl line) installation fees and deposit. so i'm trying to te get money back for a service i have not received. i want my deposit and installation fees back because i have not received a service. they cancelled my line without my approval and they dont supply ANY service. i have no lodged complaints spoke to their call centre but doesn't seem like they will be getting back to me in this life time. they are in breach of contract, cancelling my line without my approval is just not right. and i'm now sick of telkom.</p>
Hi jacopengel
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Hi jacopengel
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
ok so not that telkom is going to read this but i want you guys to phone me and give me back the deposit an and line installation costs. a total of R2112 that i paid to telkom for a 24 month relationship. i only received 3 months of service and another 3 months of telkom hell. where you guys ignore me and cut me off while speaking and then in the end cancelling my telkom orders all together. i think you service is pathetic and would like to end everything with telkom as i already moved to a wireless broadband provider and dont want tlekom in my life anymore. i just think that telkom owe me my money for breaching our contract and not delivering a service for which i paid for.
ok so not that telkom is going to read this but i want you guys to phone me and give me back the deposit an and line installation costs. a total of R2112 that i paid to telkom for a 24 month relationship. i only received 3 months of service and another 3 months of telkom hell. where you guys ignore me and cut me off while speaking and then in the end cancelling my telkom orders all together. i think you service is pathetic and would like to end everything with telkom as i already moved to a wireless broadband provider and dont want tlekom in my life anymore. i just think that telkom owe me my money for breaching our contract and not delivering a service for which i paid for.