aA
anzellejvr A

1 reviews | Active since Mar 2017

26 Apr 2017, 15:23

Cancellation was done in desember and they are still charging me. GOT A FIBRE LINE AND THEY SWITCHED IT OFF BECAUSE THEY DIDNT CANCEL THE PREVIOUS LINE

<p>TELKOM IS THE MOST ****ED UP PLACE EVER DO NOT GET WIFI FIBRE ADSL OR ANYTHING BY THEM.</p> <p> </p> <p>we cancelled our ADSL line bacause we moved. So we now they are still charging us for that line even though i cancelled that line. We got a fibre line now in the ne house so we found out that we must pay for a line that has not been in use since feb 2017 until no 26 April 2017. And the fibre line. So they switched off the line that is in use the fibre line because they did not do there jobs........ WANT TO CANCEL EVERYTHING NOW SO SICK OF PHONING THEM AND NO ONE WANTA TO HELP ME HAVE BEEN CANCELLING THAT LINE EVERY DAMN MONTH AND STILL NOTHING..... HOW CAN WE ***** TELKOM BECAUSE THEY HAVE SUCH ****TY SERVICE......ON THE PHONE WITH THEM FOR 2 DAYS AND NOW ONE CAN SWITCH MY FIBRE BACK ON.....THEY SEE THE MISTAKE THEY MADE BUT ONLY THE BACK OFFICE CAN DO IT WHAT IS THE ****ING USE OF THERE CUSTOMER SERVICE THEN......</p> <p> </p>

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