Cancellation / Termination of service

<p>Hi There,</p> <p> </p> <p>I no longer require a service product from Telkom and would like to highlight my disappointment with the terminations/retention department in trying to cancel the specific service. </p> <p> </p> <p>I submitted an e-mail on 13 March to the cancellation department together with the necessary documentation requested by Telkom. I received an autoreply stating that someone from retentions will contact me within 21 days. It has been over a month and I have yet to receive a call from anyone in Telkom retentions department as yet.</p> <p> </p> <p>I am paying monthly subscriptions for a service I do not utilise and would like to cancel as soon as possible.</p> <p> </p> <p>Regards,</p> <p>Salim Motala</p>